Contact Us
Booking Amendments and Cancellations
To amend the flight numbers, timings, accommodation name and mobile number or cancel a booking please use the "View my Booking" tab.
If you wish to change departure or return dates, resort, number of passengers or vehicle size then please email admin@resorthoppa.com
Phone from the UK: 0871 855 0350*
Phone from outside of the UK: +44(0) 1483 804 803
Fax from the UK: 0872 111 5230
Fax from outside the UK: +44(0) 872 111 5230
* Calls using 0871 will be charged at 10p per minute plus 8p connection from a BT landline, other networks may vary.
Our Opening Hours are:
Monday-Friday 09:00 - 17:30
Saturday 09:00 - 17:30
Sunday 10:00 - 16:00
Postal Address
Resorthoppa
1st Floor, West Lodge
Station Approach
West Byfleet
Surrey
KT14 6NG
IN THE UNLIKELY EVENT OF A COMPLAINT
Resorthoppa take all customer service matters very seriously. If you are not satisfied with any element of the service provided we ask that you contact Resorthoppa in writing within 28 days of the date of the transfer so that any issues can be investigated. Details must be received either by fax or email at admin@resorthoppa.com. All feedback must be received in writing and no verbal statements can be accepted. We do endeavour to resolve any complaints received in writing within 28 days where possible
About Us
Resort Hoppa (UK) Ltd is a success story that started in 2004 and has grown spectacularly over the last 8 years. Resorthoppa.com is the trade brand of Resort Hoppa (UK) Ltd which is the market leader in the UK and Europe with over 1.5 million passengers carried in 2012
Resort Hoppa has offices in West Byfleet and Gatwick and is the duly authorised agent of suppliers operating in over 94 countries, 473 gateways (airports) with over 4320 resorts. We specialise in shuttle, private, VIP and corporate transfer services 24hours, 7 days a week to all the main beach, ski and city destinations, as well as places off the beaten track. We are constantly improving and developing the products and services we offer and expanding the range of destinations where we operate around the globe.
